![]() ![]() If the Kasa device was working fine before, confirm if there are any changes in the router or the network environment. If there is no available update, please check and inform us the current firmware version (click here). Two options to reset Kasa smart plug Soft reset (doesnt erase current settings) or factory reset (erases settings returning to like-new condition). Upgrade the Kasa device to the latest firmware (click here). In this case, please move the Kasa device closer to your router for a try. If the signal strength is less than -70dBm, it means the signal strength from the router is too weak. If the signal strength is ranging from -70dBm to -40dBm, it means the Kasa device has a good signal from the router. Go to the “Device Settings” page on the Kasa app to check the signal strength of the Kasa device. Check if any Wi-Fi settings (like channel, channel width, or wireless security type) or other advanced settings (like QoS, anti-virus software or firewall) on the router changed and updated Connect other devices such as laptop or smartphone to the host router’s Wi-Fi network to verify the Wi-Fi connection and internet service from the router is stable and working properly.ī. 3) In the app, I see 'Connecting Smart Plug to Your Home Network' while the orange and green blinking light becomes just a green blinking light. How to reset TP-Link Kasa smart switch and plug?Ĭonfirm the connection from the front-end router is stable with the following tips:Ī. 2) Orange light becomes blinking orange and green light. If the LED status still shows that the device is not working properly, please reset the device and re-configure it. You can do this via the Kasa and Wemo apps.įor more smart plug questions, see this list of frequently asked questions.Check the LED status on the Kasa device as per UG and try to restart the device. If you are experiencing strange or incorrect wattage numbers, please check to make sure your smart plugs have the latest firmware. You can control the frequency of timeline notifications and bubble behavior of smart plug devices with the Standby feature.Choose one of the options on the “What’s plugged in?” screen.Historical data from these devices will be merged with the new power strip device. If any of these devices have been detected previously, select them from the "Sense Detected Devices" list below. This treats the smart plug as as a composite device. Assign to a power strip that has many different devices on it.This treats the smart plug as an individual device. Case 2 Unable to Connect to Your smart device’s Wi-Fi. Make sure that the model number of the product being chosen during the configuration is correct. Assign the smart plug to a new device and specify what that device is. Ensure download the correct App, Get the Kasa Smart app from the App Store or Google Play.This merges smart plug data with identified device. Assign the smart plug to an already detected device.We encourage you to answer this, so that you can better categorize the device, help Sense learn, and also ensure that you do not have any duplicate devices (in cases where you have a device on a smart plug that Sense has already detected). For any smart plug device, you will see a "What's plugged in?" option in Device Details (iOS and Android only).The added bonus is that you will also be able to control the device (turning it on/off) right from the Sense app, by tapping the on/off button (shown on both the device list or detailed device view). Once added, these devices will function like any other device in Sense.It will take a few minutes for Sense to add your new smart plug devices to your device list.Go to Settings > Connected Devices, and enable the integration for TP-Link Kasa or Wemo Insight smart plug(s).We do not support other models at this time, including the Kasa Matter smart plugs whose product number ends with an M (ex: TP-Link Kasa KP-125M). Sense supports some-but not all-Kasa and Wemo smart plugs. ![]()
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